Privacy

Privacy Policy

ABOUT OUR PRIVACY POLICY

We value your privacy and take it seriously. The purpose of this Privacy Policy is to disclose to you what information we may collect from you, how we collect it, with whom we share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we have collected from you.  If you have questions or concerns regarding this Privacy Notice, you should contact us directly at info@christelhouse.org or fill out this online form.  

PRIVACY POLICY MODIFICATIONS AND ACCEPTANCE

This privacy notice may by updated from time to time. When an update to the privacy notice occurs, the updated-on date on the privacy notice will be updated to reflect when the privacy notice was last updated. By visiting Christel House International or our sub-domains, you accept the practices described in this Policy. If you choose to opt-out of these changes, please contact our email address above.

CONTACT INFORMATION

In the United States, the Christel House International postal address is
2960 North Meridian Street, Suite 170
Indianapolis, IN 46208

You may contact the Christel House International to review the personal information we have collected from you or to request corrections to your personal information, please contact info@christelhouse.org, use our online contact form or reach us by telephone at (317) 464-2030 for any data access questions or requests:

For our European visitors, you can call +44 (0)7974 761373. Or via email:  etaylor@uk.christelhouse.org

For South African visitors, you can contact us at info@sa.christelhouse.org or call +27 21 704 9400.

TYPES OF DATA WE COLLECT

For each visitor to our Web site, our Web server automatically recognizes:

  • Time of visit, pages visited, and time spent on each page of the webpages
  • Referring site details (such as the URI a user came through to arrive at this site)
  • Type of web browser
  • Type of operating system (OS) and device (Windows, Mac, mobile device)
  • Network location and IP address.

When you use our website to make a financial contribution, register for a class or special event, sign up to volunteer, apply for a job, or fill out a contact us form we may ask you for your name, address, phone number(s), and other information relevant to the transaction. We will ask for standard credit card information when you make a financial donation or make a purchase.

WITH RESPECT TO SECURITY

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate and reasonable security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected at our site.

HOW WE USE YOUR INFORMATION

The information we collect is used to improve the content of our Web site; it is not shared with other organizations for commercial purposes.

With respect to ad servers: We do not partner with or have special relationships with any ad server companies.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

When you make a donation, fill out an online form, register for an event we will ask if you consent to receive email newsletters or marketing materials. We will never send a mass email without prior consent form you. If you would like to opt-out of electronic communication, please send an email to the address above.

If you supply us with your postal address on-line, you may receive periodic mailings from us with updates or information about upcoming events. If you do not wish to receive such mailings, please notify us.

Persons who supply us with their telephone numbers online may periodically be contacted by us regarding their gift, or to supply information about Christel House including upcoming events and volunteer opportunities.  Should you not wish to be contacted via telephone, please notify us.

We do not rent, sell or share any contact information obtained through this site.

OPTING OUT AND DATA REQUESTS

If you do not wish to receive e-mail from us in the future, please let us know by emailing us at the above address, calling us at the above telephone number or writing to us at the above address.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address or writing us at the above address.

Upon request we provide site visitors with access to their individual transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access their information and/or have this information corrected by e-mailing us at the above address, calling us at the above telephone number or writing to us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY

We do not collect any personal information from children under the age of thirteen (13) on Christel House International’s Website. If in the future, we decide to collect personal information from children, we will do so in compliance with the Children’s Online Privacy Protection Act of 1998 (15 U.S.C. 6501 et seq.) including obtaining necessary parental consent.

At all Christel House Learning Centers, we collect and store personal information for our perspective students, current students and graduates, raging in ages from 5-25. All data is used for record keeping and complies with each country’s data protection laws and parental consent has been obtained before we store this data. We record this data for school recordkeeping and used to improve our Learning Centers. Please contact info@christelhouse.org for more information.


DATA SUBJECT RIGHTS FOR EU RESIDENTS

RIGHT TO WITHDRAW CONSENT, REQUEST OR REMOVE YOUR DATA AT ANY TIME
 
Upon sign-up for our occasional mailings, Christel House Europe’s donors and constituents’ name and email address are added to a MailChimp mailing list group controlled by us, and by signing up to receive mailings from Christel House Europe, you agree that we may use MailChimp (and transfer your contact details to MailChimp) in this way. Emails sent out from this mailing list always have an unsubscribe link that, if clicked, automatically stop MailChimp from sending out mailings to this address again from this list. It also notifies Christel House Europe’s administrator about this request who will then remove this person’s details from the database.
 
If you want to exercise any of the rights described above or wish to raise any queries or concerns in relation to our processing of your personal data or to remove your data out of our system, please contact our Data Processing Manager, Elizabeth Taylor, at etaylor@uk.christelhouse.org or at the address below.
 
Christel House Europe
Office 6 Harborough Innovation Centre
Airfield Business Park, Market Harborough
England
LE16 7WB

DATA SUBJECT RIGHTS FOR SOUTH AFRICA RESIDENTS

RIGHT TO WITHDRAW CONSENT, REQUEST OR REMOVE YOUR DATA AT ANY TIME

Where you have consented to the use of your data, you have the right to withdraw consent. However, withdrawing consent will not affect what we did before the withdrawal. Please contact info@sa.christelhouse.org if you live in South Africa to withdraw consent, request your data or remove data out of our system.

DATA SUBJECT RIGHTS FOR INDIA RESIDENTS

Please review the link below for the privacy policy related to Christel House India residents

 

Christel House India Privacy Policy

Privacy Policy Updated 9/6/2022